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When OpenAI launched GPT-5 on August 7, 2025, it immediately became the default model for all logged-in ChatGPT users. The rollout included various versions like GPT-5, GPT-5 mini, and GPT-5 nano, tailored to different needs. However, instead of being celebrated for its improved reasoning and capabilities, the new model faced criticism due to performance issues and a perceived lack of warmth compared to previous models like GPT-4o.
In response to this backlash, OpenAI reinstated GPT-4o as an additional option for Plus subscribers, offering more choice to selected users. The company also introduced custom modes such as Fast, Auto, and Thinking, allowing users to better adapt the AI’s responses to their needs and preferences. Sam Altman acknowledged the oversight and the need for greater personalization, promising that the model would evolve to feel warmer while maintaining user expectations.
The criticism highlights a broader issue in AI development: technical advancements must be balanced with user experience and emotional connection. Technical improvements should not come at the cost of user engagement and satisfaction. OpenAI is addressing these concerns by listening to and adapting to community feedback, ensuring that future upgrades strike a balance between innovation and familiarity.
Sam Altman’s tweet emphasized the new options available for GPT-5:
Updates to ChatGPT: You can now choose between “Auto”, “Fast”, and “Thinking” for GPT-5. Most users will want Auto, but the additional control will be useful for some people. Rate limits are now 3,000 messages/week with GPT-5 Thinking.
This adjustment demonstrates OpenAI’s commitment to user satisfaction and its effort to improve the AI model based on community feedback.
