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A series of incidents has raised concerns about Sonos Roam speakers catching fire, which could pose a significant risk to homeowners. However, the company does not seem convinced that this issue is severe.
### For the First-Generation Roam
Sonos states that environmental conditions might be responsible for the speakers catching fire and has taken steps to address the problem.
On Reddit, an owner named ‘jssumm’ reported that their two-year-old Sonos Roam speaker, which was rarely used, caught fire. The smell of burning plastic led them to discover damage at the USB-C connection.
> **”My 2-year-old Sonos Roam, which sits mostly unused, set itself on fire the other day. It hadn’t been used or even touched for at least a month—I’d been out of town—and I noticed a funny smell in the room it’s in. After a few hours, the smell was getting worse, and I could then recognize the smell as burning plastic, so I unplugged everything in the room. The culprit was the Roam, already singed and bulging at the USB connection.”**
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Before these incidents escalated, a Sonos spokesperson told Bloomberg that the number of reported overheating issues is very low. They suggested environmental conditions might be to blame.
> **”We’ve closely tracked a limited number of reports involving the USB-C charging connection on some first-generation Sonos Roam speakers. While the overall incidence rate is very low, and environmental conditions appear to play a role, we’ve taken several proactive steps to even further reduce the likelihood of this issue, including software updates and hardware improvements.”**
While Sonos downplays these incidents to protect its reputation, a major fire could lead to another PR crisis if it breaks out while a homeowner is away. Fortunately, the Roam 2 does not appear to be affected by this problem.
📚 Reading Comprehension Quiz
According to the passage, what does Sonos attribute as a possible cause for their Roam speakers catching fire?
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